Refund policy

We accept returns only if the product was received in a damaged condition, or if the wrong product was received. Products are not returnable for any other reason.

The request for return must be placed within 3 days from the date of delivery of the product.  

To be eligible for a return, your item must be in the same condition that you received it  and in its original packaging. 

To start a return, you can contact us at ramicoscosmetics@gmail.com. Please note that returns will need to be sent to the following address:  M/s. Ramicos Cosmetics, 39-27-40/13, 60 Feet Wide, Vuda Colony, Madhavadhara, Visakhapatnam, AP, India-530018.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at ramicoscosmetics@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ramicoscosmetics@gmail.com.